Imagem principal do case Consórcio Remaza

A digital experience to turn plans into possibilities

Consórcio Remaza

UX/UI project that connected information, simulation and service into a clearer journey for customers and sales teams.

Role

UX/UI Design

Simulators

Commercial tools

Delivery

Institutional website

Lead generation journeys

01

Context

Understanding the project context and the people involved.

This section presents the product, the audience and the business environment that shaped the work.

The goal was to organize information, services and decision points into a clearer digital experience.

My role

  • Information architecture
  • UX/UI Design
  • Consortium simulators
  • Conversion journeys
  • Sales support tools
  • Guidance for seller photos

Project characteristics

  • Complex financial product
  • Responsive experience
  • Sales lead generation
  • Sales centers and tools
  • Content as part of the ecosystem
The homepage connects products, simulation and the main commercial paths.
Simulation as a continuation of the homepage
02

Challenge

Turning complexity into a simpler, more useful journey.

The main challenge was to reduce friction without hiding important information or weakening the business goals.

Each decision balanced clarity, content hierarchy, conversion paths and the real needs of people using the product.

Simulation steps
Investment range
Plan cards
03

Role

From strategy and information architecture to interface design.

My work connected UX strategy, journey organization, information architecture, UI design and high-fidelity prototyping.

The process also included alignment with stakeholders and preparation for implementation and future product evolution.

Scope of work

  • Information architecture
  • Content organization
  • UX/UI Design
  • Responsive interfaces
  • Simulator structuring
  • Lead generation journey creation
  • Landing pages for representatives
  • Support channel organization
  • Visual support for the commercial structure
  • Standardization of the main website areas
04

Simulation

Making planning more concrete through guided steps.

The simulator breaks a complex financial choice into smaller, clearer decisions.

Each step helps users understand possibilities before starting a commercial conversation.

01

Tell us what you are looking for

02

Define an investment range

03

Compare the available options

Tell us what you are looking for
Define an investment range
Compare the available options
05

Mobile

Creating a mobile journey that keeps the task moving.

The mobile experience prioritizes readable steps, objective choices and clear continuation points.

This keeps the experience useful even when decisions happen on smaller screens.

Information to start the simulation
Plans presented objectively
06

Commercial

Supporting the sales journey with better context.

Commercial tools and landing pages helped connect interest, representative identity and lead generation.

The goal was to make the first contact more informed and more trustworthy.

01

Individual promotion

02

Contact generation

03

Representative support

Individual landing page
07

Trust

Bringing the human side of sales into the interface.

Clear identification, contact information and supporting materials helped make the digital journey feel closer.

This reinforces trust before the user continues to a conversation.

Photo, name, contact and access to the individual page
08

Content

Using content as part of the product experience.

Content was treated as a path for discovery, education and trust before direct contact or conversion.

The structure helps users understand the offer and continue the journey with more confidence.

News center
Frequently asked questions
09

Relationship

Opening clearer paths for contact and support.

Contact channels were positioned as natural parts of the journey, not isolated destinations.

This helps connect digital discovery with real service moments.

Access services
Contact the company
Find a location
10

Opportunities

Opening new paths for people interested in the organization.

Opportunity pages were structured to present the offer, expectations and next steps more clearly.

They expand the role of the site beyond conversion and support the broader business ecosystem.

Become a representative
Work with us
11

Impact

Impact of the solution

The solution improved clarity, organization and continuity across key moments of the digital journey.

For users

More concrete planning

The simulators allowed users to explore credit and payment possibilities before contacting the sales team.

For the business

More contextualized leads

Choices made during the simulation helped start sales conversations with more relevant information.

For operations

Integrated experience

The website, sales centers, content and seller guidance began working together more consistently.

12

Learning

What the project reinforced about product experience.

The work reinforced that design decisions affect journeys, content, operations and future evolution.

A strong experience is built by connecting individual screens to the wider product system.

13

Conclusion

A clearer foundation for a product that can keep evolving.

The project organized information, flows and interface patterns into a more coherent experience.

Beyond the visual layer, it created structure for ongoing improvements and new business needs.

Great products are not born from screens.

They are born from understanding the right problems. Let’s talk about your product, process or digital experience?

Fabio Lopes
Download CV

Falopes Tecnologia Ltda. CNPJ: 44.968.718/0001-41

Fabio Lopes UX & Product Designer © 2026. Todos os direitos reservados.